Collaboration is at the heart of how we work at Futureheads. It’s one of our core values as a business (alongside learning, ethics, process, knowledge and fun), and it’s something that we work hard to put into practice every day. Long story short, we love a bit of collaboration.
As many of you will already know, Futureheads suffered a phishing attack on the 18th January. This was a first for us, and we are keen to make it a last. There have been sleepless nights, a lot of staff and management time and resource swallowed up, and a healthy dose of learning. In line with the values we’re proud of, we’ve been transparent about this incident from the moment we realised it had happened. This blog continues that theme and is a round-up of what happened, how we responded, and what we’ve done since to ensure, as far as possible, that it doesn’t happen again.