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A lesson in cybersecurity

Gill Arnold

As many of you will already know, Futureheads suffered a phishing attack on the 18th January. This was a first for us, and we are keen to make it a last. There have been sleepless nights, a lot of staff and management time and resource swallowed up, and a healthy dose of learning. In line with the values we’re proud of, we’ve been transparent about this incident from the moment we realised it had happened. This blog continues that theme and is a round-up of what happened, how we responded, and what we’ve done since to ensure, as far as possible, that it doesn’t happen again.