The situation

Futureheads ON partnered with Equals, a FinTech organisation focused within the FX market. They were on a journey to launch several new products and needed to make 20+ hires across Design, Product, Engineering and Marketing.

On the back of our previous success, the Chief Product Officer got in touch with us after another onsite proposition had not gone to plan. We knew the team well, having placed multiple permanent and contract hires across their technology and product functions.

As part of their ambitious growth plans, Equals had recently acquired CityForex and CardOne Banking, and needed to build out a central recruitment function.

Our goals were to:

  • Help Equals stand out in a competitive market
  • Manage third-party technology partners
  • Centralise the recruitment function across three businesses
  • Educate multiple hiring managers on interview training and hiring process

Our approach

We placed two on-site Talent Partners with support from an Account Director setting up initial meetings with all line managers. These sessions highlighted that the business could benefit from changes to their recruitment process.  We reviewed the interview process, removing unnecessary steps and highlighting how to assess the right profile.

The Account Director ran workshops on interview style and technique, to help hiring managers better assess candidates based on company values and culture including unconscious bias training. We also overhauled their onboarding process to improve the candidate experience.

Equals were also keen to address the gender imbalance that is often prevalent in financial and tech businesses. We arranged a lunch with all the women in the business to have an informal discussion about what they enjoyed about working there – and what they felt could be improved for women working there. We then collated this insight and presented a number of actions to the senior team.

Our results

  • 25 hires across perm and contract within Software Engineering, UX, Design, Product and Marketing.
  • Created a structured PSL
  • Upskilled hiring managers with interview and recruitment process training
“We needed a digital talent specialist to help us lay the foundations to scale effectively. I’ve known the Futureheads team for a long time, and nothing beats working with people you know can deliver.
We asked you to deliver two things simultaneously. To help us find the people we needed as we doubled our engineering, product and design teams, and, to establish a robust recruitment process and help to change the group’s mindset towards talent management.
Your team delivered on both accounts and as a result, our organisational culture has changed for the better. After a smooth handover, we now have an internal recruitment function that works.”

– Ben Wynn, Chief Product & Marketing Officer, Equals


If you’re interested in finding out more about how we could support your growth plans, get in touch with me at or 07843349475.

Read more about our brand new service offering, Futureheads ON, which blends onsite talent partners with our unrivalled networks to help businesses scale.


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