    (Updated Jan 2023) We will update this statement on a                   twice-yearly basis to share our progress. If you would like to                   discuss DEI at Futureheads please contact                   caroline@wearefutureheads.co.uk.

<div style="text-align: center;"><strong>We aim to be brave. We won&rsquo;t get it right all the time, but we believe it&apos;s better to say and do something rather than nothing, and to learn from our mistakes.</strong></div>

 <p>                     <strong>                       But we’re now striving to be better and to drive positive                       change. We firmly believe that everyone is welcome at                       Futureheads, and we aim to demonstrate that in everything                       we do.                     </strong>                   </p>                   We’re committed to creating a culture that reflects the                   make-up of society, we believe diversity promotes innovation,                   growth and equality. We are committed to being intentionally                   inclusive by understanding who we have in our culture and how                   we can best add equity to each individual, and contribute                   towards their professional development. We are actively                   helping our clients do the same. We celebrate the difference                   and rich experience that diversity brings, and we commit to                   ensuring that everyone we interact with, both within and                   outside our business, is valued, respected, and treated                   equally, regardless of their background, identity or                   circumstances. We aim to understand every individual’s                   capabilities, and to give them what they need to succeed to                   their fullest potential.

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Recently re-partnered with a forward thinking b2b/SaaS platform and its mission is to unlock the potential of business and government working together.<br>Their platform simply gives a great view on potential opportunities to work with the public sector and also provides all the tools needed to manage them.<br><br> Role: Product Designerso<br><br> You'll be working closely with another product designer and reporting to the lead designer. They also have a team of 5 engineers all which report into the head of product.<br><br> Projects: You’ll be working on the actual platform expanding and updating current features. <br><br> Salary: up to £45,000 (depending on experience) + equity + benefits<br><br> Location: Central London, 2 days a week in the office.<br><br> Please apply if:<br><br> - You have worked recently in house, on b2b/SaaS/complex products<br><br> - You are based in London or can easily commute to London<br><br> - You have minimum 2 years experience<br><br> - You have recently worked in a start-up, part of a small design team<br><br> - You have built or worked on design systems <br><br> Please note: this role does not offer sponsorships.<br /><br /><em><em>We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.</em></em>

Product Designer

Recently re-partnered with a forward thinking b2b/SaaS platform and its mission is to unlock the potential of business and government working together.<br>Their platform simply gives a great view on potential opportunities to work with the public sector and also provides all the tools needed to manage them.<br><br> Role: Product Designerso<br><br> You'll be working closely with another product designer and reporting to the lead designer. They also have a team of 5 engineers all which report into the head of product.<br><br> Projects: You’ll be working on the actual platform expanding and updating current features. <br><br> Salary: up to £45,000 (depending on experience) + equity + benefits<br><br> Location: Central London, 2 days a week in the office.<br><br> Please apply if:<br><br> - You have worked recently in house, on b2b/SaaS/complex products<br><br> - You are based in London or can easily commute to London<br><br> - You have minimum 2 years experience<br><br> - You have recently worked in a start-up, part of a small design team<br><br> - You have built or worked on design systems <br><br> Please note: this role does not offer sponsorships. <br /><br /><em><em>We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.</em></em>

Futureheads are excited to partner with a high growth start-up focusing on helping tradespeople manage and grow their businesses. Since launching, thousands of users have joined their platform and hundreds of thousands of jobs have been processed. They are now looking to scale up the business and become the market leader in their field.<br><br> The company is looking for an ambitious Product Owner with some strong implementation and delivery background to help them achieve their ambitious plans for 2023. Reporting to the Product Lead you will be working with a cross-functional team in design, engineering and data science to push the product to its next level. The role would be suitable for an experienced Product Owner or a strong Project Manager/Scrum Master who wants to push their career to the next level.<br><br> <strong>Key Responsibilities include:</strong><br><br><ul><li>Work closely with a multidisciplinary team of design, engineering, QA and data science</li><li>Supporting the development of the product roadmap for the Growth and Product squad</li><li>Manage any blockers for the team</li></ul><strong>What you’ll need to be successful in this position:</strong><br><br><ul><li>Experience working in a start-up and mobile environment</li><li>Knowledge of working in an agile environment</li><li>Ability to be be self-sufficient, and be solutions driven.</li></ul><br /><br /><em><em>We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.</em></em>

Product Owner

I have partnered with a value- led EdTech business who are hiring for a Product Director to join their team. They company have been going from strength to strength, and have grown significantly over the last couple of years. To support their ambitious plans, they are redefining their proposition and building on their product vision. The Product Director will play a key part in this growth.<br><br> There will be some UK based travel, but this is primarily a remote role.<br><br> They have an established Product team at the moment, covering Product Management and collaborating with UX, Design and Engineering. The Product Director will mentor and lead the other Product Managers, helping to shape the team, while aligning with the commercial teams and the senior leadership team. In addition, the Product Director will help with the Product Vision and roadmap and also mentoring and supporting the team.<br><br> The business have a fantastic culture and are people-led, with a team of very engaged employees. In addition, they are very focused on creating an outstanding user experience and want to continue centering people as they grow.<br><br> To apply for this role, they are looking for:<br><br><ul><li>Someone with experience in a Head of Product or Product Director position.</li><li>Prior experience with mentoring and training other Product Managers.</li><li>It would be a benefit if you have worked in the EdTech sector.</li><li>A champion of commercial value within product delivery.  </li></ul> <br /><br /><em><em>We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.</em></em>

Product Director

We are very proud to be partnering with an ambitious coaching platform that are heavily investing in their digital transformation to support the continued success and growth. To date they have been delivering a great product and service without needing digital service but they have identified to scale this is an integral step.<br><br>Since agreeing on the new direction, the business have engaged with several interim staff who have worked with the business to define the core requirements and begin the laying the foundations. That team have elevated the business to a point they now are are looking to bring in a permanent team to continue the build and delivery of said product which is due to land in Q1.<br><br>To be considered for this role they are wanting a person who has demonstrable experience within the start-up/scale-up world as you will need that entrepreneurial spirit to get things done without the support of larger function. In addition, showing that you have not only built several products/platforms but stuck around to go through the optimisation and continuous delivery phase.<br><br>Naturally overseeing multi-disciplinary product teams being able to wear multiple hats being their translator of business requirements to the various stakeholders and respective teams is a non-negotiable. So that means excellent communication skills and leadership to be able to take people on the journey with you.<br><br>The grand plan is to hire in product, marketing, engineering and analytics to support the build but its very much a fly the plane whilst still building it. Therefore the ability to deal with the joys that start-ups bring as well as being able to present confidently to founders and board when required.<br><br>If you are interested and would like to know more please do apply<br /><br /><em><em>We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.</em></em>

Head of Digital

<p>Mags Hanley is a career coach, mentor and trainer, based in Melbourne Australia. She has worked in UX for over 25 years in the US, UK and Australia. Her passion is to help UX professionals find into the roles that suits them best.</p>
<p>She works with primarily with senior practitioners moving into leadership, and senior women defining their role for the next phase of their lives. She has recently launched a new 8-week programme The Way Forward for senior women in digital.</p>
<p>You can connect with Mags on&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.linkedin.com/in/magshanley/" target="_blank" rel="noopener noreferrer">LinkedIn</a>&nbsp;or read her latest blogs on her&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://magshanley.com/" target="_blank" rel="noopener noreferrer">website.</a></p>

<h2>What&rsquo;s the story of your career so far?</h2>
<p>I started in digital when it was called Multi-Media. I fell into the work, having trained as a librarian and graduated in a recession &ndash; no grad positions for me!</p>
<p>My first role was at Yellow Pages in Australia as a Cybrarian &ndash; so 1990s. As we were all making it up, I asked if I could look after the search engine, because I knew how people searched &ndash; and my career as an IA started.</p>
<p>I&rsquo;ve lived and worked in the US and UK for 15 years, and have been back in Australia for 5 &frac12; years.</p>
<p>My career has been varied; an IA, project manager, product manager, Head of UX, Executive Producer, Consultant. The one I love the most is Career coach, Mentor and Trainer.</p>
<p>In the last year, I have developed a practice supporting senior practitioners move into leadership, and women in Design to thrive in their careers.</p>
<p>&nbsp;</p>
<h2>What&rsquo;s the most important lesson you&rsquo;ve learnt over the course of your career?</h2>
<p>Be authentic and true to yourself!</p>
<p>I love managing people and products, and seeing both grow, but I have struggled all of my career managing up. I&rsquo;ve improved over time, working relationships with the mostly male leadership, but this has been my greatest weakness.</p>
<p>To move into the higher levels of digital management I felt I wasn&rsquo;t myself; I had to be less emotional, female, and kind. I left my last job feeling disheartened, stressed and unconfident in my skills.</p>
<p>I saw Bren&eacute; Brown speak a week after leaving that job, and did the Value assessment. I realised I was not living my values of authenticity and kindness. So any new opportunity must match my values.</p>
<p>&nbsp;</p>
<h2>How can organisations ensure they thrive, rather than simply survive, as they attempt to return to a &lsquo;new&rsquo; normal over the next few months?</h2>
<p>There are a number of realisations for organisations:</p>
<ol>
<li>The commute to the inner city office is wasted time &ndash; people love the extra time with their families.</li>
<li>Knowledge workers can be productive working from home. I&rsquo;ve had a number of bosses who have actively discouraged it, thinking we were skiving off.</li>
<li>Child care and flexibility is important to keep women in the workforce. The burden of looking after children intensified as women worked from home.</li>
</ol>
<p>To thrive, organisations should look at what worked well &ndash; with their staff &ndash; and leverage it.</p>
<p>They should:</p>
<p>Plan for the majority of staff to work from home&nbsp;Reimagine work spaces as distributed hubs where people come in collaborate&nbsp;Find the best online tools for collaboration&nbsp;Provide support for their team&rsquo;s mental health&nbsp;Used the money saved from corporate office leases to include child care in their benefits packages&nbsp;</p>
<h2>You&rsquo;ve recently written a blog about the challenges faced by women in UX and in particular by those women who are well into their careers &ndash; can you tell us more about that, and how women can really exploit the opportunities available to them in the digital workplace?</h2>
<p>Many of my peers have been 20-25 years in digital; we are now considering what&rsquo;s next. How can we use our skills and experience in work that gives us joy?</p>
<p>Interface design is commoditised, creating pixel perfect prototypes; it&rsquo;s not the space we want to play in.</p>
<p>We do deep thinking, breaking apart problems and putting together solutions. My friend Tom Coates describes it as finding the nugget of truth that the rest of the model hangs off.</p>
<p>I am introducing the concept of Elder for women in Design; someone brings a depth of experience and wisdom to a role.</p>
<p>Elders don&rsquo;t have to be a Head or Director, they are Certain of their value and place; Grown and grounded in their skills and experience, and a Model by the way they behave, speak and write.</p>
<p>Once we know who and what we offer, we can then find those opportunities.</p>
<p>&nbsp;</p>
<h2>What&rsquo;s going to be the biggest challenge in your particular industry over the next 12 months?</h2>
<p>The biggest challenge for women in digital is learning how to blend all aspects of your life into the work you do. We need to find the right blend that gives us financial stability, life with our families, and joy in work.</p>
<p>With the ongoing instability of COVID pandemic changing the way we work, the next 12 months will be stressful. Women need to find their stable base for their lives, learning how to flex with working from home and the rest of life.</p>
<p>It&rsquo;s not about being a superwoman, but finding what new normal feels like and working with it. We have moved from pandemic crisis mode into living with the pandemic; therefore we need change our lives in response to it.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>

Futureheads Five Stories – Margaret Hanley

<p>The thought of a job interview can be nerve-wracking, particularly for those who haven&rsquo;t been in an interview situation for a long time, years perhaps. Here are our tips to help you feel prepared for the interview, and how to follow up when that fantastic job offer comes along.</p>

<p><span style="color: rgb(255, 0, 25);">Prepare to stand out at interview:</span>&nbsp;Do your research! Check out your interviewers on Linkedin; get to know their background. You may have shared connections, or interests! Check out the product, be ready to give balanced feedback about what you like, and ideas for improvements. Prepare a list of questions; sometimes a great question is as good as a great answer. If you can ask them a question that really makes them think, challenges their assumptions or fuels further debate, they&rsquo;ll remember it!</p>
<p><span style="color: rgb(255, 0, 25);">Do your reading:</span>&nbsp;Here are some of the most important technology developments around at the moment, so make sure you&rsquo;ve done your homework if the job is tech-related:</p>
<p>Healthcare: Data privacy and innovation within telemedicine&nbsp;Education: Adaptive content &amp; investment in online learning&nbsp;Fintech: strategic partnerships and marketplaces&nbsp;Insurance: AI for risk management &amp; case management<span style="color: rgb(255, 0, 25);">Following up after an interview:</span>&nbsp;Sending a positive follow-up email can leave a great final impression on the hirer, but be mindful that the reader is likely to be time-poor so keep it brief. Thank them for their time and reaffirm your interest in the position. If something didn&rsquo;t go well, acknowledge it, and offer new suggestions having reflected on the question or task.</p>
<p><span style="color: rgb(255, 0, 25);">Negotiating salary following a job offer:</span>&nbsp;You performed fantastically at the interview and they&rsquo;ve offered you the job, so now&rsquo;s the time to discuss salary which many can find tricky. Try and get an understanding of the salary on offer prior to communicating your expectations, give context around your thoughts and offer some level of benchmarking to show you know the industry. Communicate other motivations for joining the business as well as financial ones; employers want to hire candidates that are invested in their brand and product; while money is important, it shouldn&rsquo;t be the primary motivator.</p>

Futureheads Top Tips series: Preparing for that interview and getting the job!

<p>Did you know that as many as 70% of employers screen candidates by looking them up online? If you&rsquo;re considering finding a new role, your online presence can matter just as much as your CV. In this blog we explore how to make sure your personal brand is employer-friendly, plus how you can take that a step further and create an online presence that helps you stand out from the crowd.</p>

<h3>First thing&rsquo;s first &ndash; do your housekeeping</h3>
<p>We&rsquo;ve all been tagged in unflattering pictures on Facebook before, or shared Buzzfeed quizzes that were funnier at the time. If you&rsquo;d rather potential employers didn&rsquo;t see what you were up to in your student days, you could go through the process of untagging old pictures and deleting old posts, but this can be onerous. So, the swiftest solution is to change your profile settings to private on Facebook and Instagram.</p>
<p>To be extra cautious, do a quick Google search of your name and see what comes up. This way you can check that your digital footprint e.g. old blogs or unused profiles, doesn&rsquo;t include any surprises (to you &ndash; or anyone else!).</p>
<h3>Next step &ndash; polish up your profile</h3>
<p>If employers are searching for you online, you generally want LinkedIn to be the place they find you, because this is where you&rsquo;ll be presenting yourself professionally. Twitter can be good too, depending on your industry and how much time you have available.</p>
<p>With that in mind, think about how you can get your profile in good shape.</p>
<h3>Is your profile picture up to date? Is it good quality, friendly and approachable, professional looking? If not, it&rsquo;s time to get it updated!&nbsp;Have you filled out all the profile details? Are your experience and descriptions up-to-date? Make sure you update this regularly so potential employers know you are proactive.&nbsp;Think about key words. What are the core skills required for the field you want to move into? Make sure these are focussed on throughout all sections and ask connections to endorse you for them too.&nbsp;Have you got recommendations? The more the better &ndash; these are a great way to advertise your skills! Consider direct messaging some former colleagues to ask them if they can do one for you &ndash; they&rsquo;re even more likely to do it if you write one for them first so it&rsquo;s worth spending a bit of time here.&nbsp;Make connections &ndash; we&rsquo;d say aim to add someone new at least once a week.Think about what you post</h3>
<p>Whichever platforms you&rsquo;re now using, thinking about what you post is always crucial. You have an opportunity to build a presence, show who you are and establish yourself within your industry, but you want your updates to be interesting, relevant and inclusive.</p>
<p>It&rsquo;s really helpful to have some organising ideas behind what you post &ndash; here&rsquo;s some ideas of where you can start.</p>
<h4><span style="color: rgb(255, 0, 25);">What to post:</span></h4>
<p>Sharing industry related content &ndash; this can be developments in your field, news stories, and topical subjects that are trending. Showing your finger is on the pulse within your sector is a great way to show potential employers that you&rsquo;re engaged in what you do!&nbsp;Work related content &ndash; this is a great way to shout about your successes or showcase your areas of interest. Remember, your challenges can be successes too, if you can show how you tackled them, and people will value your honesty and authenticity if you do this well.&nbsp;&lsquo;Behind the scenes&rsquo; posts &ndash; having a balance of content related to yourself personally helps build a picture of who you are as an individual. Consider whether you can take a quick picture &ndash; or even better, a video &ndash; of yourself at work with an update on something interesting that happened in your day.&nbsp;Engage with others &ndash; building your profile isn&rsquo;t just about your own posts, it&rsquo;s making connections and taking part in conversations, so aim to comment on someone else&rsquo;s update at least once a week.These tips give you an idea of what to post, now we&rsquo;ll explore how to go about posting on social media.</p>
<h4><span style="color: rgb(255, 0, 25);">How to post:</span></h4>
<p>There are lots of tools out there that can help you find useful content to share &ndash; Google Alerts, Google Trends and Exploding Topics are good places to start &ndash; so a lot of the leg work of searching is done for you.&nbsp;Think about your tone of voice &ndash; this should be consistent, informative and use your own words to be reflective of your personality.&nbsp;Ask yourself why your audience will find what you&rsquo;re sharing interesting and focus on that with a pithy, informative paragraph. Include your personal take on the subject &ndash; personal brand is all about showcasing your unique point of view.&nbsp;It goes without saying that you should ideally avoid any controversial opinions online, and humour is great, but avoid sarcasm &ndash; make sure nothing you say online could be misinterpreted and found offensive.&nbsp;Lastly, think about how often you post &ndash; we suggest that between 2 &ndash; 3 posts a week is a realistic goal especially when balancing other work commitments.You may be intending to find a new job in the near future, or you&rsquo;re happily settled in your current role, but even so, it&rsquo;s worth considering the above to lay the groundwork for when you do decide to move on.</p>
<p>If you&rsquo;re ready to look for new work opportunities, contact our team of expert recruiters on&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="mailto:team@wearefutureheads.co.uk" target="_blank" rel="noopener noreferrer">team@wearefutureheads.co.uk</a></p>

How to maximise your employee brand online in 2022

<p>Matt has 20 years experience starting and scaling business through digital media.</p>
<p>As the founder of marketing technology business&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.driftrock.com/" target="_blank" rel="noopener noreferrer">Driftrock</a>, Matt helps brands like BMW, Honda and The University of Birmingham deliver marketing that people actually want to see, whilst protecting privacy.</p>
<p>Previously, as 3rd employee Matt helped Forward Internet Group scale to over &pound;100 million+ revenue and 500 staff. He also founded top mobile phone comparison site Omio, which merged with uSwitch in 2010 as well as co-founding Forward Labs helping test and grow startups.</p>

<h2>1. In what shape has your business emerged from Covid-19?</h2>
<p>With the new Covid-19 restrictions, we&rsquo;re very much still in the thick of things. We took a hit in April, but thankfully, changes we made have had an overall positive effect on the business and our clients. We&rsquo;ve recovered revenues and now enjoying some growth this quarter.</p>
<p>We feel very privileged with the global situation to be able to resume hiring again to expand our team.</p>
<p>&nbsp;</p>
<h2>2. What are the most important and emerging skills to work in the new normal?</h2>
<p>With the ever changing global landscape we&rsquo;ve taken time and researched how we build resilience and agility into our organisation (more on some of those changes below). One of our core principles has always been continuous improvement, but now more than ever, we need to constantly evaluate and adapt to changing circumstances.</p>
<p>Like lots of tech companies we made a decision to close our office, and migrate to becoming a fully remote organisation. This has had a huge knock-on effect on the way we work and the skills we need to thrive in the new normal.</p>
<p>After lots of research, the core skills we&rsquo;ve focused on are a results-driven culture and asynchronous working. As well as being critical skills for distributed teams, these changes have had a big impact on our productivity and focus &ndash; regardless of where we are working.</p>
<p>&nbsp;</p>
<h2>3. What changes have you made in operations and hiring that are here to stay, and what will you lose?</h2>
<p>Like many companies in 2020, we&rsquo;ve made more changes to the organisation than in any of our previous 7 years. For the results-driven focus we leveraged the&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.eosworldwide.com/eos-model" target="_blank" rel="noopener noreferrer">EOS</a>&nbsp;framework and&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.cio.com/article/3302036/okr-objectives-and-key-results-defined.html" target="_blank" rel="noopener noreferrer">OKRs.</a>&nbsp;This has influenced processes across everything we do from the product roadmap to HR processes. We&rsquo;ve made strides to work asynchronously using new collaboration tools and over-communicating where we can in everything we do.</p>
<p>We&rsquo;ve completely overhauled our hiring, onboarding and ongoing HR processes too in order to do things remotely. This mainly involved more deliberate, planned meetings and connections to integrate and improve relationships across the teams. Whereas previously things happened serendipitously, we&rsquo;ve found it important to work hard on these.</p>
<h2>4. What has been your biggest key learning and how will this prepare you for the future?</h2>
<p>Our biggest learning has been the benefits of focus and a shared vision across the business. Whilst it was important before, we&rsquo;ve seen first hand how being ruthlessly focused has improved our ability to deliver more value for our clients and the company.</p>
<p>It&rsquo;s resulted in some features being deprecated, huge improvements to our products and services, and new processes across the board that have been very positive.</p>
<p>&nbsp;</p>
<h2>5. What has been the biggest surprise to you?</h2>
<p>During the height of lockdown we onboarded two new teammates remotely, which was a daunting experience.</p>
<p>Thanks to some heroic work by Maryline, our Operations Manager and teammates who are always happy to jump in and help each other out, it&rsquo;s been a good experience overall.</p>
<p>One of our new teammates is having to shield, so we&rsquo;ve never met in person, yet we&rsquo;ve still managed to build bonds together. That said, we can&rsquo;t wait to meet up again as a team in person and celebrate!</p>
<p>To find out more about how Driftrock are helping clients generate more leads and grow their business through social advertising, visit their&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.driftrock.com/" target="_blank" rel="noopener noreferrer">site</a>&nbsp;or follow them on&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.linkedin.com/company/driftrock/" target="_blank" rel="noopener noreferrer">LinkedIn.</a></p>

Futureheads Five Stories – Matt Wheeler

<p>Matthew Bagwell is a fully qualified and practicing Advanced Oxygen Advantage&reg; Breathwork instructor, coaching across elite sports to people in need of specific support addressing physical and psychological conditions including depression and anxiety. He is also an endurance athlete, currently focused on ultra-distance running events.</p>
<p>Matt teaches people all over the world how to use their breath to improve physical and mental resilience, induce deep relaxation, overcome challenges including pandemic anxiety and unlock creative energy. His work is grounded in pragmatic scientific research and personal experience. As he says himself, &ldquo;It&rsquo;s not woo woo, it&rsquo;s all science.&rdquo;</p>
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<p>1. What trends have you seen in peoples mental health over 2020?</p>
<p>The headline is increased anxiety. My classes have grown and grown as well as requests for one-to-one tuition &ndash; very often, it&rsquo;s relieving stress that is foremost in their minds. Sadly, I have also had more conversations with people developing early signs of both depression and fatalistic thinking. While this should come as no surprise &ndash; we are all under extraordinary circumstances &ndash; we need to pay attention to long-term wellbeing in LD2.</p>
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<p>2. What are the most important and emerging skills to work in the new normal?</p>
<p>From my perspective, it&rsquo;s about maintaining a balance and not developing new, less positive habits. We don&rsquo;t need to move to work or around the office. We can sit for hours and oftentimes, will be on our computers for hours longer than we would have been pre-pandemic. So we have to develop new healthy habits; take a regular screen break, don&rsquo;t eat and work, see the horizon every day, start work on time (not earlier) and end on time (not later) and spend time on exercise. The new skill here? Obsess about your wellbeing.</p>
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<p>3.&nbsp;If you could change one thing in peoples behaviour, in the new normal, to benefit their health and keep them on track professionally &ndash; what would it be?</p>
<p>To breathe consciously, inhaling and exhaling through the nose only, for ten minutes a day. People can join my free classes on @lovetolearnto to learn how to do this to optimise how they breathe. Changing breathing can help manage anxiety, improve sleep and positively affect how we think.</p>
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<p>4. What has been your biggest key learning and how will this prepare you for the future?</p>
<p>That I had taken personal contact with loved ones and travel for granted. As soon as I can do either (in a way that&rsquo;s sustainable for the planet), I&rsquo;m hugging everyone, everywhere!</p>
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<p>5. What has been the biggest surprise to you?</p>
<p>Great question. For me, just how resilient nature is. With Lockdown One, I was able to closely observe it and celebrate it &lsquo;bouncing back&rsquo;. I think so many people said the same thing, bird song, insects, boundless blackberries, clear skies. There&rsquo;s something to remember and take forward in this. I really hope we do.</p>

Futureheads Five Stories – Matthew Bagwell

<p>Sally Brogan has over ten years&rsquo; experience, designing and building innovative, user-centric and data-led products as well as establishing and developing cross-functional teams. Her experience is predominantly in B2B SaaS products and she has a special interest in Data and Analytics.</p>

<p>Earlier this year she joined Wazoku to take on the role of Product Director. Wazoku&rsquo;s mission is to help businesses change the world one idea at a time. Their tech platform enables clients to gather, review, develop, analyse and manage innovative ideas pooled from internal and external specialists and communities to solve problems, feed into strategy or improve business operations.</p>
<p>Sally spoke to Futureheads as part of our FFS series, a regular interview series where business and industry leaders share their insights and personal experience. Other articles in the series can be found&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.wearefutureheads.com/tag/ffs/" target="_blank" rel="noopener noreferrer">here.</a></p>
<h2>1. Tell us about the impact that Covid-19 and the lockdown measures have had on your business?</h2>
<p>Wazoku is all about ideas and innovation and we&rsquo;ve been fortunate to be able to help businesses adapt during this challenging time. Our clients have been harnessing our technology to reach out to both internal and external experts to solve current challenges &ndash; from how to work better at home to broader societal ideas to support the response to Covid-19.</p>
<p>As a business, we were already set up for remote working, with distributed teams and portable hardware and so have adapted well. We are also fortunate our Platform IdeaSpotlight is a versatile tool and has proved invaluable not only to our clients but in engaging our internal team during this pandemic.</p>
<p>What we&rsquo;re really missing most is catching up after the weekend, chatting in the kitchen whilst making a tea, Friday drinks and those meetings that are just better face to face.</p>
<h3>2. How have you adapted your operational and hiring practices?</h3>
<p>Each employee is grappling with their own unique set of circumstances and so we&rsquo;ve been conscious of providing support to match different needs, whether that&rsquo;s through flexible hours to support childcare, creating regular touchpoints or highlighting our mental health packages. Like many organisations, we aren&rsquo;t currently hiring but we&rsquo;re keeping in tune with changes in approach to recruitment to take advantage of any lessons we can learn for the future.</p>
<h3>3. What are your top tips for successfully managing a remote On-boarding process?</h3>
<p>Seven new starters have been onboarded during lockdown, including myself. Our Operations Team responded quickly to make sure equipment was shipped out to homes ready for start dates, the onboarding programme moved online, so that newcomers could get up to speed quickly and there was a lot of emphases placed on regular communication across the team both in terms of work and on a social level. I&rsquo;m still getting to know my team, most of which I haven&rsquo;t yet met in person and I&rsquo;ve had to adjust my approach to meet the demands of the current situation, but all things considered, it&rsquo;s been surprisingly smooth.</p>
<h2>4. Has this crisis made you look at your business differently or consider changes moving forwards?</h2>
<p>Our Product strategy meant we were already expanding into the world of Open Innovation and the crisis has really served to reinforce our vision by highlighting the value of using the wisdom and skills of crowds to solve problems. In terms of day-to-day operations, it&rsquo;s definitely demonstrated what can be achieved remotely and has shown how a truly distributed team could work &ndash; we&rsquo;d certainly be more open to hiring across different locations.</p>
<h2>5. What advice would you give to anyone in a similar position to you at the moment?</h2>
<p>Keep calm and carry on. There&rsquo;s no point second-guessing what may or may not happen, so I&rsquo;ve found the best thing to do is take things as they come and be prepared to be flexible to meet the changing situation. Make sure communication is clear, confident and consistent and that business leaders remain approachable. Luckily, my experience as a Product Director in start-ups and scale-ups means this is almost second nature.</p>
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Futureheads Five Stories – Sally Brogan

From recruiting your first Product Owner to hiring your next experienced Product Managers, our recruiters have developed a specialist network in the design and tech space. They have trusted experts in sourcing and delivering both permanent and contract professionals in the field.

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    <p>From recruiting your first Product Owner to hiring your next experienced Product Managers, our recruiters have developed a specialist network in the design and tech space. They are trusted experts in sourcing and delivering both permanent and contract professionals in the field.</p>
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    <h5>Our network includes:</h5>
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      <li>Chief Product Officers (CPO)</li>
      <li>VP's of Product Management​</li>
      <li>Directors of Product Management</li>
      <li>Product Managers​​</li>
      <li>Product Owners</li>
    </ul>
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Product

With positions across agencies, brands, start-ups and tech companies, we work with Creatives delivering new brands, campaigns and integrated experiences. From hiring freelance Creative Teams to your first in-house Copywriter, we’ve got it covered. 

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    <p>With positions across agencies, brands, start-ups and tech companies, we work with Creatives delivering new brands, campaigns and integrated experiences. From hiring freelance Creative Teams to your first in-house Copywriter, we’ve got it covered.</p>
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    <h5>Our network include professionals in:</h5> 
    <ul>
      <li>Motion Graphics & Video Editing</li>
      <li>Branding</li>
      <li>Copywriting</li>
      <li>Art Direction</li>
      <li>Illustration</li>
    </ul>
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Creative

The complexities of AI and Machine learning, as well as the focus on data integrity, means hiring professionals with compliance, system integration and advanced analytics skills can be challenging. Our team is on hand to help with your Data recruitment needs.

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    <p>The complexities of AI and Machine learning, as well as the focus on data integrity, means hiring professionals with compliance, system integration and advanced analytics skills can be challenging. Our team is on hand to help with your Data recruitment needs.</p>
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    <h5>Our network includes professionals in:</h5>
    <ul>
      <li>Data Engineering</li>
      <li>Data Science</li>
      <li>​Data Analytics</li>
      <li>Business Intelligence</li>
    </ul>
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Data

Part of our founding offering; since 2009 we have been part of the growth and evolution of the Design market in the UK – With a comprehensive network across all majors skill-sets we have consistently helped businesses hire world-class Design talent. 

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    <p>Part of our founding offering; since 2009 we have been part of the growth and evolution of the Design market in the UK – With a comprehensive network across all majors skill-sets we have consistently helped businesses hire world-class Design talent.</p>
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    <h5> Our network includes Designers with skills in:</h5>
    <ul>
      <li>Digital Product (UX/UI) Design</li>
      <li>User Interface (UI) Design</li>
      <li>​Visual Design</li>
      <li>Digital Design</li>
      <li>Marketing Design</li>
    </ul>
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Design

We know that the world of Digital Marketing moves at a quick pace. Digital Devices, Digital Platforms, Digital Media, Digital Data, And Digital Technology never stops. This is why our teams are on hand to support these changing landscapes and are always ahead of the curve.

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    <p>We know that the world of Digital Marketing moves at a quick pace. Digital Devices, Digital Platforms, Digital Media, Digital Data, And Digital Technology never stops. This is why our teams are on hand to support these changing landscapes and are always ahead of the curve.</p>
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    <h5>Our network includes professionals in</h5>
    <ul>
      <li>Search Engine Optimisation (SEO)</li>
      <li>Pay-per-Click</li>
      <li>Social Media Marketing</li>
      <li>Content Marketing</li>
      <li>Email Marketing</li>
      <li>Mobile Marketing</li>
      <li>Marketing Analytics</li>
      <li>Affiliate Marketing</li>
    </ul>
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Digital Marketing

Our niche is technical experts who specialise in IT and digital projects, across multiple platforms and technology stacks. Come and talk to us about all things engineering, from entry to CTO-Level.

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    <p>Our niche is technical experts who specialise in IT and digital projects, across multiple platforms and technology stacks. Come and talk to us about all things engineering, from entry to CTO-Level.</p>
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    <h5>Our network includes professionals across:</h5>
    <ul>
      <li>Front-end</li>
      <li>​Server-side​</li>
      <li>​Full-stack​</li>
      <li>Native Mobile​​</li>
      <li>Technical Architecture​​</li>
      <li>Solution Architecture​​</li>
      <li>Testing</li>
      <li>QA​​</li>
      <li>DevOps</li>
      <li>SRE</li>
    </ul>
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Engineering

With a deep understanding of what is required from Project Managers and Programme Managers in the Digital and Tech space, we can help you find the talent to help you deliver better budget controls, communication, and reporting, to help you find ways to introduce new processes tools and technology that can support more efficient work delivery.

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    <p>With a deep understanding of what is required from Project Managers and Programme Managers in the Digital and Tech space, we can help you find the talent to help you deliver better budget controls, communication, and reporting, to help you find ways to introduce new processes tools and technology that can support more efficient work delivery. </p>
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    <h5>Our network includes:</h5>
    <ul>
      <li>Digital Project Managers</li>
      <li>Programme Managers</li>
      <li>Engineering Project Managers</li>
      <li>Software/IT Project Managers</li>
    </ul>
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Project & Programme Management

From helping shape the London-UX market from the early days, to running and sponsoring some of the most well-known UX networking events – our reputation holds in our ability to match top-tier UX practitioners into opportunities. 

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    <p>From helping shape the London-UX market from the early days, to running and sponsoring some of the most well-known UX networking events – our reputation holds in our ability to match top-tier UX practitioners into opportunities. </p>
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    <h5>Our network includes practitioners with skills across:</h5>
    <ul>
      <li>User Research</li>
      <li>Interaction Design​</li>
      <li>​UX Design</li>
      <li>Information Architecture</li>
      <li>​Service Design​</li>
      <li>Content Design</li>
    </ul>
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UX & Service Design

Emily Massey

<p>Emily is a Principal Consultant, leading the Product &amp; Projects team, working across roles up to C-suite level. She has eight years of experience across a range of sectors and clients, helping clients to grow teams across both contract and permanent work.&nbsp;</p>
<p>Outside of work, Emily has a wide range of interests including going to gigs and the theatre, both reading and buying books (one day she will finish her ever-growing to-be-read pile) and is always looking for new podcast suggestions, especially if it&rsquo;s true crime, history, film or pop culture based.&nbsp;</p>

Sophie Holt

<p>Sophie heads up all things freelance for the Product and Projects team, working on a variety of roles up to C-level.</p>
<p>As part of the Product and Projects Team at Futureheads Sophie works with Product Managers, Project Managers, and Business Analysts placing them with a broad range of clients from small start-ups, consultancies and well-known brands.</p>
<p>Outside of work Sophie enjoys socialising, watching reality TV and spending time with her mini dachshund puppy - Luna &lt;3. Sophie is also passionate about health and fitness and is a fully qualified Yoga Teacher.</p>

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