Why you should think about losing your customers | Takeaw...
We invest so much time and money into creating great experiences to onboard customers. But we rarely give the same care to the experiences of customers who want to end
Five ways freelancers can help your business
Why use freelancers? Well, usually there is a time pressure or a resource pressure. An agency has won a new piece of business and the income allows them to plan
Leaders in Change with Joe Macleod | Ends. Critically ove...
Leaders in Change is an established forum for leaders in the digital industry to talk about key areas of change they are driving, with conversations ranging from diversity and product development
Reasons to be positive about the future of tech | The Dig...
I was lucky enough to attend the Digital Agenda Impact awards recently, which celebrate digital products and services that make a positive social impact. We were honoured to recognise the 36 finalists
FFS Paula Jago
We love exploring what makes digital minds tick. So we have launched FFS, or Futureheads Five Stories, where we speak to people who have interesting stories to tell. And we couldn’t
What you should think about if you get a counteroffer
You’ve been offered an exciting new role. You’ve rehearsed your resignation. You’ve started working out your start date. Then comes a curveball – a counteroffer from your current employer to