Service Design Director
Social Impact Company

Posted   Service design

Contract type

Futureheads are proud to be working with a Helsinki-based social impact company that are hiring for a Service Design Director to lead a multidisciplinary team of service designers, researchers and product designers as well as having a core role within central business and project strategy.
This is an opportunity to lead programmes of work that will impact development and health challenges globally, and make a real difference. As the Service Designer director, you’ll be expected to develop, and get the best out of a fantastic team that are working with global organisations and governments spanning Asia, Africa and others. As a part of their core leadership team, you’ll be expected to develop their core practice, be a though leader and build relationships with clients and partners.
We’re looking for someone with a background in service design, design thinking and design research. There will regularly be a digital component to projects, but someone coming from a purely digital or UX design background isn’t likely to be quite right for this. We really need someone who has lead multidisciplinary teams that consist of services designers, researchers and ideally, digital product designers too.
Previous experience of the health or social change sectors is a huge plus, but is not a prerequisite.
This is a role that is based in Helsinki, and remote working options will not be considered. Our client is specifically looking for someone to really commit, and relocate to Helsinki. There will be a travel requirement that is likely to be 4-5 days per month on average, so the US, Asia and Africa.
If this sounds like you and you’d like to learn more about the business and project work, then please get in touch.