UX & Service Design

With over 50 years’ combined experience in the team, we’re experts in all things UX and Service Design. 

Today, our network includes UX consultants, UX designers, interaction designers, information architects, user researchers, service designers, strategic designers and design researchers. 

Futureheads have been a great partner in helping us build our incredible UX team. They have strong networks with the best candidates in the industry; and the rigour to work on roles exclusively, ensuring they place the right person into our agency.

Katherine Wilkin
HR Manager

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As an ex-agency recruiter myself, I have a high expectation of service provided by my third party suppliers. Futureheads have always provided an impeccable service - I have been impressed with the pride that they take in sourcing the best candidates on the market and ensuring a consultative approach is always adopted. It’s hard to find agencies that get this balance right. I recommend their services wholeheartedly.

Sarah Sparks
Talent & Resourcing Manager

Latest news and views

UXPA September: UX in Financial Services

This month’s UXPA topic was on UX in Financial Services, featuring talks from Lloyds’ Tiago Marques, Kleinwort Hambros’ Max Rothery, and Capco’s Amir Dotan at City University. To start, a brief introduction addressed the history of banks and how to humanise them, the place for private banks, how they build trust, and challenges faced when designing for investment banks.