Chris Chapman
Associate Director, UX & Service Design

Chris Chapman

User experience

Service design

Chris has been a part of the London UX space for almost seven years now; it’s the only job he has ever known and he leads our successful UX & service design team with aplomb. Originally from North Yorkshire, Chris is now a London lad, and is loving the various pop-up restaurants and street food stalls that London has to offer. When he’s not finding the cream of UX talent or exploring Leather Lane market, you can find him cheering on his beloved Manchester United, or at one of London’s many venues discovering new music.

Contact Chris

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020 7776 8804


Chris's latest news and views

The UX market | challenges and opportunities

The UX industry in the UK is continuing to grow, with more jobs around this year for UX architects, researchers and product designers than last. But even as it does, it’s changing in a number of interesting ways.

We’re partnering with the Service Design Fringe Festival

With this year’s Service Design Fringe Festival coming up fast, we wanted to spread the word and tell you why you should be there if you’re a service designer, design thinker, experience designer, design researcher, organisational/business designer or you're generally passionate about human-centred design.

The UX and Service Design market in review

This year, several of our clients have expanded their UX teams and are beginning to grow out service design teams where they didn’t exist previously. This, in turn, has fueled growth internally at Futureheads; we now have a team of seven that focus on UX, user research and service design. Here's some of what we've seen this year.